Terms and Conditions PURISH Club
GENERAL TERMS AND CONDITIONS FOR THE PURISH CLUB LOYALTY PROGRAM
Version: September 2026
1. PREAMBLE
The purpose of these General Terms and Conditions (hereinafter “GTC”) is to regulate the rights and obligations of PURISH GmbH, Alt-Moabit 105, 10559 Berlin, Germany (hereinafter “we” or “us”), the operator of the loyalty program offered via https://www.purish.com/ (hereinafter the “Website”) (hereinafter the “PURISH Club”), and the customers participating in the PURISH Club (hereinafter the “Members”, “you”, “your”).
The PURISH Club is a loyalty program through which Members who have registered for a customer account on the Website and wish to participate in the loyalty program can earn points. These GTC describe how Members participate in the loyalty program, receive certain benefits, and earn points for every purchase and other interactions with us, as specified in the loyalty program, and redeem them for rewards and other benefits.
2. PARTICIPATION IN THE PURISH CLUB
Acceptance of these GTC is subject to the conclusion of an electronic contract, which is concluded free of charge, to participate in the PURISH Club.
By participating in the PURISH Club, the Member unconditionally agrees to these GTC.
We may change these GTC at any time, or change or discontinue the loyalty program (or part thereof), in particular to adapt to changes in law. If a change significantly affects the rights or obligations of the Member, the Member will be informed of these changes in advance in a timely manner. Continued use of the loyalty program means that the Member agrees to any change, revocation, or supplement to these GTC by us. The GTC in force at the time of visiting the Website shall apply.
3. DURATION
You will benefit from the benefits of the PURISH Club from the date of your registration for the PURISH Club indefinitely, subject to termination by you or us, in particular in the event of a breach of the provisions of these GTC.
4. PURISH CLUB MEMBER ACCOUNT
Use of the PURISH Club is reserved for consumers for private purposes within the meaning of Section 13 of the German Civil Code; use for commercial or other business purposes is prohibited.
To gain access to the PURISH Club, you must create a customer account on the Website.
i) By creating a customer account, you agree and confirm that you: if you are under 18 years of age, have the permission of a parent or legal guardian;
ii) are able to enter into and fulfill your obligations under these GTC;
iii) have not registered more than one customer account, nor have you registered or created a customer account in the name of another person or otherwise maintain a false or misleading customer account;
iv) do not transfer the customer account to another (legal) person;
v) ensure the security of your username, password, and other confidential information regarding your customer account;
vi) notify us immediately if you become aware of or suspect that your customer account has been used without authorization, or if there is a (possible) security breach, including the loss or theft of the password for your customer account;
vii) in the event of unauthorized use, you will take the necessary measures to prevent the unauthorized use of your customer account. For example, by contacting us or changing your login details;
viii) do not access the account, password, or personal data of another person, nor attempt to access it or otherwise violate another person's privacy;
ix) you will update and always keep your account information up to date, including all provided email addresses, postal addresses, and all other contact or personal data that we require to create your customer account;
x) that we are not responsible for errors resulting from incorrect or inaccurate information provided by you;
xi) you comply with all reasonable and legitimate instructions we may from time to time issue regarding Members' access to and use of the Website;
and
xii) you will not engage in malicious behavior when using the platform, including behavior aimed at the functionality, integrity, and operation of the platform or that causes it to be disrupted.
You acknowledge and agree that we may take all necessary measures, including suspending or terminating your access to your customer account and the Website without prior notice, if:
i) we deem this necessary to protect our rights in the PURISH Club under these GTC;
ii) we deem this necessary in connection with compliance with other contracts to which we are party;
iii) you have violated these GTC in the use of your customer account and the points and benefits received under the PURISH Club, and we have a legitimate interest in terminating the contract with you;
iv) you have used the Website unlawfully;
v) we have reasonable grounds to suspect that there is unwanted activity associated with the customer account.
You agree to use your customer account in accordance with the provisions of these GTC. We reserve the right to reject or remove content, data, or information that you place on or upload to the Website and that is classified as offensive, illegal, malicious, or discriminatory.
5.1. Earning and Redeeming Loyalty Points
i) Members receive 250 loyalty points for creating their customer account on the Website.
ii) Members receive 50 loyalty points for signing up for our newsletter.
iii) Members receive 10 loyalty points for every full euro they pay in total for each order placed on the Website.
iv) Members who follow us on our Instagram social media channel will receive 25 loyalty points once.
v) Members who leave a product review for a product purchased on the Website will receive 50 loyalty points. The review must be submitted via the Member's PURISH customer account on the Website. The review can only be submitted via the email notification.
vi) Members receive 500 loyalty points if they send a link they received from us to their friends, family, and acquaintances, and these use the link to create a customer account on the Website and successfully complete their first order through this customer account with an order value of at least EUR 50.00. If a Member has received such loyalty points, we may deduct these loyalty points if the order for which the Member received the 500 loyalty points cannot be successfully completed, in particular in the event of incomplete payment for the order or a valid cancellation of the order.
vii) If a Member has provided us with their date of birth via the customer account or on the PURISH Club overview, they will receive 500 points at the Silver Level on their birthday and 1,000 at the Gold Level. This does not apply if there are not at least 30 days between the provision of the date of birth and the first calendar day of the month in which the birthday falls. Members can redeem their loyalty points for voucher codes that can be used exclusively for orders on the Website (https://www.purish.com/). At least 500 loyalty points must be redeemed for a voucher code. The voucher code thus has a minimum value of EUR 5.00. Voucher codes with a value of EUR 10.00 or 20.00 are also available, for example, if Members redeem 1,000 or 2,000 of their loyalty points received under these GTC, respectively.
viii) Voucher codes obtained through the PURISH Club can only be redeemed if the value of the order for which the voucher code is used is at least EUR 55.00. This means, for example:
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For a voucher code worth EUR 5.00, the minimum order value is EUR 55.00,
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for a voucher code worth EUR 10.00, the minimum order value is EUR 60.00,
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for a voucher code worth EUR 20.00, the minimum order value is EUR 70.00.
ix) After three purchases, Members are entitled to a level-dependent discount on their next order. This means: Members at the Silver Level receive a 15% discount, redeemable from EUR 70; and at the Gold Level, a 20% discount, redeemable from EUR 90.
5.2. No Cash Value or Transferability
Points do not constitute property, do not entitle a Member to a right or interest in property, and have no cash value. Therefore, points cannot be exchanged for cash or transferred for any reason, including death, personal relationships, or other legal reasons. The sale of points is strictly prohibited, and we may terminate the customer account of a Member who attempts to sell points. Points remaining in the Member's account after the termination of the loyalty program will expire without the Member having any claim for compensation. Points cannot be transferred or transferred to other loyalty programs of ours, if any, unless we expressly determine otherwise at our own discretion.
6. PURISH CLUB CUSTOMER SERVICE
For all questions regarding the PURISH Club or the earning and redeeming of points, please contact:
PURISH GmbH
Alt-Moabit 105
10559 Berlin
Germany
Email: hilfe@purish.com
Telephone: +49 30 62937485,
Monday to Friday 10:00 to 16:00
7. DATA PROTECTION
We collect personal data from you in the course of processing the agreements concluded with you. You can find our privacy policy here.
8. TERMINATION/SUSPENSION
You can end your participation in the PURISH Club at any time without giving reasons, with effect for the future, by deleting your customer account. The deletion of the customer account will result in the loss of all your benefits from the PURISH Club, in particular, you will no longer be able to earn or redeem points or receive other benefits under the terms of participation in the PURISH Club.
We reserve the right to permanently suspend or deactivate your customer account and, if applicable, revoke the associated benefits if you violate the provisions of these GTC. In this case, you have no claim for compensation.
9. LIMITATION OF LIABILITY
We shall be liable without limitation insofar as the cause of damage is based on an intentional or grossly negligent breach of duty by us or a legal representative or vicarious agent of ours.
Furthermore, we shall be liable for the slight negligence breach of essential contractual duties whose breach jeopardizes the achievement of the purpose of the contract, or for the breach of duties whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance you regularly rely. In this case, however, we shall only be liable for foreseeable, contract-typical damage. We shall not be liable for the slight negligence breach of other duties than those mentioned in the preceding sentences.
The preceding limitations of liability do not apply in the event of injury to life, body, and health, in the event of an assumed guarantee, and in the event of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
To the extent that our liability is excluded or limited, this also applies to the personal liability of our employees, legal representatives and organs, as well as vicarious agents.
10. COMPLAINT/ DISPUTE RESOLUTION
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes related to their online order first without involving a court. The dispute resolution platform is accessible via the external link http://ec.europa.eu/consumers/odr/. We do not participate in a dispute resolution procedure before a consumer mediation body. You are also welcome to contact us at hilfe@purish.com.
11. FINAL PROVISIONS
We may transfer or assign the rights arising from these GTC or parts thereof to third parties without further notice to the Member.
You may not assign or transfer any rights, benefits, or obligations under these terms without our prior written approval.
Invalid or unenforceable provisions of these terms do not affect the validity of the remaining provisions of these terms, which remain in full force and effect.
The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as the protection provided by the mandatory provisions of the law of the state in which the consumer has their habitual residence is not deprived.
If the Member is a trader, a public law legal entity, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between the Member and us is the registered office of PURISH GmbH.